Frequently Asked Questions
Everything you need to know about shopping with Bagatelle.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items are not eligible for return or exchange.
How do I care for my Bagatelle garments?
To maintain the quality of our fabrics, we recommend following the specific care label instructions on each piece. Most of our luxury items are dry clean only or require a gentle cold wash.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international customs and duties coverage?
Customs duties and taxes are calculated at checkout for most countries to ensure no hidden fees upon delivery. If your country is not included, you may be responsible for local import duties.